Privacy Policy
1. Information We Collect
We collect personal information from our users when they visit our website, fill out a form, or make inquiries regarding our services. The types of information we may collect include:
- Personal Identifiable Information (PII): Name, email address, phone number, company name, and address.
- Non-Personal Identifiable Information (NPII): IP address, browser type, device type, and site usage data.
- Payment Information: If applicable, when making purchases or transactions, we may collect payment details. This data is securely processed by our third-party payment provider.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process transactions and fulfill service requests.
- To improve customer service and address inquiries or complaints.
- To send periodic updates and promotional materials (if you have opted-in).
- To enhance website functionality and tailor it to user preferences.
- To comply with legal requirements and obligations.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
- Secure servers and encryption technologies to safeguard data.
- Regular security audits and updates to maintain data integrity.
- Access control measures to restrict unauthorized access to personal data.
4. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and track site usage. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content. You can control cookies through your browser settings.
5. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to outside parties. However, we may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, marketing, and analytics services. These third parties are obligated to keep your information confidential.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once it is no longer needed, we will securely delete or anonymize your data.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request the deletion of your personal information.
- Opt out of receiving promotional communications at any time.
To exercise these rights, please contact us at syedaqleem@yahoo.com.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will take immediate steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last Updated” date. We encourage you to periodically review this policy for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Tashkeel Al Wadi Technical Services L.L.C.
Office No. M02-09, King Salman Bin Abdulaziz Al Saud Street, Bur Dubai, UAE
Phone: +971 55 331 3594
Email: syedaqleem@yahoo.com